Purchase rules

  • 1. General provisions.
    1.1. The rules on the sale of these goods - sales rules (hereinafter referred to as "the rules") are a binding legal instrument, which establishes the rights, duties and responsibilities of the buyer and the seller to the buyer by acquiring the goods. in the store.
    1.2. The seller reserves the right to change, repair or supplement the rules at any time, taking into account the requirements of the legal acts. The buyer is informed by email. the shop's website. Shopping for an email. The rules apply in the store valid at the time of the order.
    1.3. Buy email. The store has the right:
    1.3.1. Factor Natural Persons, T.Y., Persons with adulthood whose capacity is not limited in court order;
    1.3.2. minors from 14 to 18 years old, only with the consent of parents or carers, except when they are self-disposed of their income;
    1.3.3. legal entities;
    1.3.4. authorized representatives of all persons above.
    1.4. The seller, confirming the rules, also guarantees that, according to the rules 1.3. item, the buyer has the right to buy the goods by e-mail. in the store.
    1.5. The contract between the buyer and the seller is considered to be concluded from the moment the buyer is. In the shop formed the shopping cart, indicating the delivery address, choosing the settlement method and familiar with the seller's rules, press the "Confirm order" (see. "Class 5" goods order, price, settlement order, terms ").

    2. Protection of personal data.
    2.1. Order Items Email. The shopper can:
    2.1.1. By signing up this email. in the store - introducing the data requested in the registration;
    2.1.2. Not registering in this email. in the store.
    2.2. Buyer, ordering goods 2.1. In the ways provided for in the rules, the relevant information fields provided by the seller must indicate the customer's personal data necessary for the proper execution of the goods: the name, delivery address, telephone number and e-mail. mail address.
    2.3. By adopting these rules, the buyer agrees that 2.2. The personal data of the buyer's personal data would be handled by the sale of goods and services. In the store, the seller's performance analysis and direct marketing purposes.
    2.4. By agreeing that the buyer's personal data are processed by the seller of the seller of goods and services. For the purpose of the shop, the buyer also agrees that the e-mail specified by the Buyer. The email address and phone number would be sent to the information messages necessary to fulfill the order.
    2.5. Buyer registering with email The shop and ordering goods undertake to store and disclose the login data.

    3. Buyer's rights and obligations.
    3.1. The buyer has the right to buy the goods by email. The store in these rules and other e-mail. Procedure in the store information columns.
    3.2. The buyer has the right to refuse the purchase of goods - sales contract with email. In writing to the seller of this in writing (by email, indicating the desired return of the item and its order number) no later than 14 (fourteen) working days from the date of delivery of the item, except where the contract cannot be refused under the law of the Republic of Lithuania (eg., When the contract is concluded for hygiene goods - linen supplies - sales; see. Information Public Institution "Consumer Center" website http://www.vartojucentras.lt/shp?id=1038, "Non-food return and change features" .).
    3.3. Rules 3.2. The right of the right provided for in point is only if the product has not been damaged or has not changed its appearance, and it was not used.
    3.4. The buyer undertakes to accept the goods ordered and to pay the agreed price for them.
    3.5. If the data provided in the buyer's registration form is changed, the buyer must immediately update them.
    3.6. The Buyer undertakes not to transfer to third parties in its login data. If the buyer loses the login data, it must immediately inform the seller in the section "Contact" means the means of transport.
    3.7. Buyer using e-mail. The store agrees with these purchases - sales rules and undertakes to comply with and violate the legislation of the Republic of Lithuania.

    4. Seller's rights and obligations.
    4.1. The seller undertakes to enable the buyer to use the customer. shop services.
    4.2. If the buyer is trying to hurt the seller's email. The storage and security of the stores or violates its obligations, the seller has the right to immediately and without warning to restrict or stop the buyer access to e-mail. The shop or in exceptional cases cancel the buyer's registration.
    4.3. The seller undertakes to respect the buyer's privacy right to the buyer's owned 

    4.4. The seller undertakes to deliver the purchaser's ordered goods at the address.

    5. Ordering of goods, Prices, settlement procedures, deadlines.
    5.1. E-mail. The shopkeer can buy 24 days a week in the shop.
    5.2. The contract begins from the moment when the buyer presses the "Confirm order" and receiving the order the seller confirms it - sends the confirmation letter to the e-mail. by mail.
    5.3. Goods prices for e-mail. The shop and formed order lists in euro, including VAT.
    5.4. The buyer reports for the goods in one of the following ways:
    5.4.1. settlement using email Banking is an advance payment using the buyer's e-mail. banking system. The buyer must have signed an email in order to take advantage of this form of settlement. banking contract with one of the served banks. Money buyer transfers to email. shop settlement account. The responsibility for the security of data in this case lies with the relevant bank, since all monetary transactions take place in the bank. in the banking system.
    5.4.2. The bank transfer is the pre-settlement when the buyer, the purchase of the order and went to the nearest bank branch, transfer money to email. shop bank account.
    5.5. The buyer undertakes to pay for the goods immediately. Only receipt of the goods for the purpose of forming the goods parcel and start the delivery period.

    6. Presentation of goods.
    6.1. The Buyer, during the ordering delivery service, is committed to specify the exact location of the goods.
    6.2. The buyer undertakes to take the goods itself. In the event that the buyer is unable to accept the goods and the goods are delivered at the specified address, the buyer shall not be entitled to the seller claims for the delivery of the goods.
    6.3. The goods are delivered by the seller or the dealer's authorized representative (courier).
    6.4. The seller presents the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary, in addition, are not applicable where the seller's stock is not the necessary goods, and the buyer is informed of the shortage of the goods ordered. At the same time, the buyer agrees that in exceptional cases, the submission of goods may be delayed due to unforeseen circumstances outside the seller. In this case, the seller undertakes to contact the buyer immediately and harmonize the terms of the goods.
    6.5. In all cases, the seller is exempt from liability for the liability of the deadlines if the goods are not submitted or submitted in time for the fault of the buyer or from the circumstances of the seller.
    6.6. The Buyer must in all cases immediately inform the seller if the consignment is presented in a compounded or otherwise damaged package if the consignment contains unsolicited goods or inappropriate quantity, incomplete product set.
    6.7. The Buyer in all cases during the delivery of the packaging damage is required in the courier in the delivery document to specify the notes or to write a separate act on these violations. This is the buyer must do in the presence of the courier. Without such an action, the seller is exempted from the liability against the buyer for violations of commodity relating to packaging violations which the buyer has not marked the delivery document of the courier.

    7. Quality of goods, guarantees.
    7.1. Each email. The product sold in the shop is generally referred to in the product description of each product.
    7.2. The seller is not responsible for the fact that e-mail. The goods in the store in their color, shape or other parameters may not meet the properties of the real size, shapes and color of the goods used by the buyer.
    7.3. The seller provides a valid quality guarantee for a certain period of time, the specific time limit and other conditions are specified in the description of such goods.
    7.4. The seller does not provide quality guarantees for certain types of goods, the guarantee is provided for in the relevant legislation.

    8. Return and replacement of goods.
    8.1.Deficiencies of sold goods are eliminated, low-quality goods are replaced, returned in accordance with the Minister of Economy of the Republic of Lithuania 2001. June 29 by order no. 217 “On Approval of the Rules of Return and Exchange of Items” approved by the Rules of Return and Exchange of Items, except in cases when the contract cannot be terminated according to the laws of the Republic of Lithuania (when the contract is for sale of hygiene goods - bedding; : //www.vārtojucentras.lt/istatymas.php? id = 1038, "Peculiarities of return and exchange of non-food goods" item 18.). In all cases, the money for the returned goods is transferred only to the payer's bank account within 14 days.

    8.2. In order to return the item (s) based on the rules 8.1. Point, the buyer may do this within 14 (fourteen) working days from the date of delivery of the goods to the buyer, informing the seller in the contact section of the means of transport, indicating the returned brand name, order number and reason for return.
    8.3. The following conditions must be observed when the buyer returning the goods:
    8.3.1. The returned item must be in original orderly pack;
    8.3.2. The item must be pristine the buyer;
    8.3.3. The product must not be used, not lost in the appearance of the merchandise (non-damaged labels, non-phase films, etc.) (This item does not apply if the defective product is returned);
    8.3.4. The returned item must be the same kit as the buyer received it;
    8.3.5. The return of the item must be submitted to its acquisition document.
    8.4. The seller has the right to accept the buyer's returned goods if the buyer fails to comply with 8.3. The article sets out the procedure for returning the goods.
    8.5. When returning the received not the product and / or a defective product, the seller undertakes to withdraw such goods and replace them with similar suitable goods.
    8.6. In the event that the seller has no suitable goods, the buyer shall be returned to the amount paid excluding the price for the presentation.

    9. The buyer and the seller's responsibility.
    9.1. The buyer is fully responsible for the correctness of the personal data provided by the buyer. If the buyer does not provide accurate personal data in the registration form, the seller shall not be liable for the consequences arising from the resulting consequences and acquire the right to demand from the buyer's direct damages.
    9.2. The buyer is responsible for the steps performed using this email. in the store.
    9.3. The registered buyer is responsible for the transfer of your login data to third parties. If e-mail. The shop provided by the store is used by the third person who joined the email. The shop using the Buyer's login data, the seller keeps this person the buyer.
    9.4. The seller is exempted from any liability in cases where the loss is due to the fact that the buyer, irrespective of the seller's recommendations and the obligations of the buyer, have not found the following rules, although such a possibility was granted.
    9.5. If the seller's e-mail. The store contains links to emails of other companies, institutions, organizations or individuals. Web pages, the seller is not responsible for the information or activities there, those websites are not monitored, uncontrolled by companies and individuals.
    9.6. In the event of damage, the guilty party compensates for the other party's direct losses.

    10. Marketing and information.
    10.1. The seller may initiate an email at its discretion. in the store various shares.
    10.2. The seller has the right unilaterally, without a separate warning, change the equity conditions, as well as cancel them. Any replacement or abolition of the stock conditions and procedures is valid only forward, T.Y. from the moment of their execution.
    10.3. The seller sends all messages in the buyer's registration form by means of transport.
    10.4. Buyer all messages and questions send the seller's email. In the store "Contact" section of the phones and email. mailing addresses.
    10.5. The seller is not responsible if the Buyer does not receive the information or confirming messages for online communication, electronic postal services suppliers network disorders.

    11.1. The rules for the sale of these goods are based on the laws and regulations of the Republic of Lithuania.
    11.2. All disagreements arising from the execution of these rules are settled by negotiation. Failure to agree, disputes are settled in the manner prescribed by the Republic of Lithuania. 

    11.3. The Buyer, who considers that his rights have been violated, must contact the Seller in writing and set out his claims no later than within three months from the date of the violation. The seller must examine the request free of charge within 14 days and provide a detailed and reasoned written response based on documents. If the problem cannot be solved, the Buyer has the right to contact the entity resolving consumer disputes out of court (State Consumer Rights Protection Service, address Vilniaus St. 25, LT-01402 Vilnius, www.vvtat.lt) or fill in the application form on the EGS platform: http: / /ec.europa.eu/odr/.

    In implementation of Directive no. 2013/11 / EU on alternative dispute resolution for consumer disputes and Regulation no. 524/2013 on electronic consumer dispute resolution The European Commission has set up an Electronic Consumer Dispute Resolution Platform: http://ec.europa.eu/odr/.